6.2 Repair Station

6.2 Repair Station

Overview: Lists all items sent for repair, with the stage where the fault was found and the root-cause analysis.

Purpose: Track items sent for repair, including the root cause of each fault.

Procedure

1.      Open the Repair Station screen.

2.      Review the items currently at the repair station.

3.      Click View on an entry to see its full details, including the root-cause analysis (Why's).

Figure 6.2 – Repair stations

Figure 6.2a – Root-cause (Why's) details of a repair item